At The Credit Thing we believe it is our responsibility to educate our customers on the various fraud types and what you can do to prevent becoming a victim

The use of your personal details by a fraudster in an attempt to obtain credit, goods or services in your name. Fraudsters will use your full name, date of birth, address and contact details. Fraudsters obtain these details through a number of methods:

• Scam texts or calls claiming to be a well known business or courier, suggesting you’ve missed a parcel or you’ve won a prize!
• Your social media posts. A photo of your new house and birthday wishes from friends are all that are needed for a skilled fraudster.
• Stealing your purse or wallet.

When a fraudster learns your card details and uses them to complete transactions for their benefit. Similar to identity fraud, there is a number of ways a fraudster can learn these details:

• Scam texts or calls claiming to be a well known business or courier, suggesting you must pay an additional shipping fee or offering a deal too good to be true.
• Stealing your purse or wallet.
• Claiming to be The Credit Thing asking for banking app login details. We will never ask for your OTP or passcode to your app

The fraudster asks you to transfer them money, this is often for goods, services or a deposit.

• The fraudster will push for you to pay for the goods or services first. Always aim to pay after, rather than before if possible
• Fraudsters often ask for deposits for pets, cars and second hand goods on social media sites. Check the seller where possible and never make a payment without confirmation that the sellers are able to provide the items in question.