Contact Us


Monday - Sunday

8:00 am - 8:00 pm


We are here for all your questions. To talk to one of the team, choose the option that works for you.

The quickest ways to reach us are


Hit the chat button in the app


Message us through WhatsApp or the Messages App on +448009176177 (Normal network charges apply)


Or if you need to write to us, our address is: Koto Card Limited, Nightingale House, 46-48 East Street, Epsom, Surrey, England KT17 1HQ.

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If you want to report your card as lost, stolen or damaged, you can call us on

0800 917 6177

020 3901 3517

For partnerships or commercial enquiries