FAQ

  • thinking-face_1f914.pngWho will manage my account now?
  • thinking-face_1f914.pngWhy has this happened?
  • thinking-face_1f914.pngWill the amount I need to pay change?
  • thinking-face_1f914.pngWill my Payment Due Date change?
  • thinking-face_1f914.pngWill the assignment affect my credit score?
  • thinking-face_1f914.pngWill they charge interest or fees following the assignment?
  • thinking-face_1f914.pngHow do I make payments now?
  • thinking-face_1f914.pngWhat happens if I have a Regular Payment setup?
  • thinking-face_1f914.pngWhat should I do if I’ve missed payments?
  • thinking-face_1f914.pngWhat happens if I make payments to The Credit Thing after 1st April 2024?
  • thinking-face_1f914.pngWhat happens if I cannot make a payment?
  • thinking-face_1f914.pngWhat do I need to do if I am on a Debt Management plan?
  • thinking-face_1f914.pngWill I receive a statement from them each month?